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Digital Banking Resources

Fund Transfer

FAQs

How do I transfer money to an external account through digital banking?

Once the external account has been added to your User profile, in the "Transfers & Payments" tab:

  • Select "Transfer Funds."
  • Select the accounts to transfer funds between using the "From" and "To" drop-downs.
  • Enter the amount to transfer.
  • Choose the date to process the transaction.
  • Enter a memo (optional).
  • Select the "Transfer Funds" button once complete.

To add a new external account, first navigate to “Add/Manage External Accounts” under the “Transfers & Payments” tab.

How do I transfer money between two accounts through digital banking?

In the "Transfers & Payments" tab:

  • Select "Transfer Funds."
  • Choose the accounts to transfer funds between using the "From" and "To" drop-downs.
  • Enter the amount to transfer.
  • Enter the date to process the transaction. Enter a memo (optional).
  • Select the "Transfer Funds" button once complete.

How do I cancel an individual transfer?

In the "Transfers & Payments" tab, select "Digital Banking Activity". Browse through the pending transactions and check the box for each transaction you would like to cancel. Check the box between the "Amount" column and the menu icon to select all transactions. Select the menu icon and select "Cancel Selected." Select the "Confirm" button when finished. The status then changes to "Canceled" in the Activity Center.

How can I set up a recurring transfer?

In the "Transfers & Payments" tab, select "Transfer Funds." Select the accounts to transfer funds between using the "From" and "To" drop-downs. Enter the amount to transfer. Enter the date to process the transaction. Use the drop-down to select a frequency. Enter a start date for this transaction using the calendar feature. Decide if the transfer will repeat forever or have an end date. Enter a memo (optional). Select the "Transfer Funds" button once complete.

How can I cancel a recurring transfer?

In the "Transfers & Payments" tab, select "Digital Banking Activity." Select the "Recurring Transactions" tab in the Activity Center.

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